About the Surgery
Practice Area
Drayton Road Surgery covers the area of Central Bletchley,Water Eaton and Newton Lees.
Here is the link to the general practice profiles produced by the network of public health observatories and published at http://www.apho.org.uk/pracprof/
Your Doctor
All consultations are by appointment only. Appointments can be made in person or by telephoning the Surgery between 8.00 am and 6.30 pm on Monday to Friday. Emergency appointments can only be booked on the day and will be for medical emergencies for one specific condition.
If you are unable to attend a previously booked appointment with a doctor or a nurse, please contact the Surgery as soon as possible by phone or in person so that we can cancel your appointment and us the appointment for someone else. If regular non attendance for appointments is recorded, you may receive a letter and a note will be kept on your records. As a last resort, if non attendance continues you may be removed from the Practice List.
68 patients did not attend pre booked appointments in Feb 2012. This equates to the loss of 14.75 hours of doctors/nurse time and 7 surgery clinical sessions. Many of these appointments could have been filled by someone who needed an appointment and could not get one.
Home Visits
These visits are for housebound people and those too ill to come to the Surgery. If you need to arrange a home visit please phone before 11am so that we can judge the urgency of your situation.
What happens when the Surgery is closed
The surgery reception is available for phone calls between 8.00 am and 6.30 pm Monday to Fridays and until 8.00 pm on Tuesdays. Outside these hours when the surgery is closed please telephone the normal surgery number and a recorded message will put you in touch with a duty doctor. You may also call NHS Direct for general medical advice on 0845 4647.
Or for advice about many common conditions and ailments go to www.nhsdirect.nhs.uk/CheckSymptoms for further information.
For More information about Winter Health and MK Urgent Care Services follow this link. http://www.miltonkeynes.nhs.uk/winter.htm
Telephone advice
If you would like to speak to a doctor on the telephone, please tell the receptionist the nature of your call (where possible) and be prepared to call back at a later time when the doctor can take your call.
DO YOU NEED A SICK NOTE - SOME GUIDANCE FROM THE BMA. BEFORE YOU BOOK AN APPOINTMENT PLEASE CHECK THIS LINK.
www.bma.org.uk/patients_public/occhealthfaqs.jsp?page=2
PATIENT INFORMATION
On Monday 14th March 2011, Milton Keynes Hospital will be introducing a new procedure for TIA (Transient Ischaemic Attack) referrals and a new weekend service via Northampton General Hospital.
Evidence shows that, if patients are treated quickly after having experienced a TIA the risk of them having a stroke is greatly reduced.
Suspected TIA patients assessed as high risk (by ABCD2 Score) have to be seen by a clinical specialist within 24 hours of referral and those classed as lower risk within 7 days.
For this reason, the Trust has decided to facilitate access by improving the referral process and introducing a new weekend TIA outpatient clinic at Northampton General Hospital.
Weekend Clinics
Suspected high risk TIA patients who present symptoms to their GP on Friday, Saturday or Sunday will be seen at the weekend as an outpatient at Northampton General Hospital.
• This clinic is only for high risk patients
• Low risk patients will be seen in the next clinic slot during the week at Milton Keynes Hospital.
Patient information
• Patients should not to drive to the hospital until after their preliminary diagnosis
• Transport to the hospital may need to be arranged because the hospitals (Milton Keynes and Northampton General) may not be able to provide it
• Patients should be aware that the appointment could last up to three hours
• If patients experiences any further TIA events, he/she should go immediately to A&E in Milton Keynes Hospital
Milton Keynes Hospital Foundation Trust
Surgery-Bank Holiday Closing.
Please follow link to NHS Milton Keynes for details.
http://www.miltonkeynes.nhs.uk/default-ContentID-5866.htm