Patient Participation Group
Patient Participation Group Meeting
Drayton Road Surgery – Patient Participation Group
Meeting Minutes
Date of Meeting – 9th November 2011
Present: Eric Frost, Eric Mills, Angela Mills, Joan Prince, Albert Prince and Ashley Oliver.
Unable to Attend: Linda Davies, Doreen Adcock, Peter Wallis,
Next Meeting: To be advised - 12.30, Drayton Road Surgery
Announcements
None.
Discussion
1. Agreed notes from last meeting.
2. Discussed the Patient Participation DES for 2011-12 which the Surgery has signed up for. This involves a more active participation of our Patient Group and also will require an effort to involve more patients in a wider Patient Reference Group which may be an extension of the PPG. There is a requirement to produce a Patient Questionnaire and deal with outcomes from that and also publish results on the website. The group discussed the content of the Patient Questionnaire and agreement was reached on the questions we should ask. Patients will be asked to complete the questionnaire and the results discussed with the PPG.
3. Date of Next Meeting – To be advised.
Signed,
Ashley Oliver
Practice Manager
DRAYTON ROAD SURGERY PATIENT PARTICIPATION GROUP
Drayton Road Surgery have a Patient Participation Group. The group is made up of patients who are registered at this surgery and are happy to give a small amount of their time to meet at the surgery and to discuss any issues they feel will help your patient experience.
If you feel that you belong to an under represented group, ie disabled, young people or ethnic minority and would like to join our PPG, please ask for further details at reception.
Information from LINK
E-alert week ending December 15th 2011
Dear Participant
PPG LINk:MK Network Event
Please note the date of the next PPG LINk:MK Network Event – Wednesday January 18th at 5.15pm at the Peartree Centre (AGE UK).
Posters are being sent to all Practices in Milton Keynes and an agenda will be sent out nearer the time. Please also look out for the next PPG LINk:MK Network Newsletter, which will be with you soon.
LINk:MK Progress Review Event (Deaf and Hearing Impaired Project)
As we announced in our newsletter, LINk:MK will be hosting a Progress Review Event on Monday December 19th as part of our continuing project to improve accessibility to health and social care services for the Deaf and Hearing Impaired.
LINk:MK have invited local health service providers and commissioners to meet with members of the local Deaf community and update them on the improvements which have been made following the recommendations set out in our report. We look forward to bringing you further details following the event.
Podiatry Services Update
You may remember that LINk:MK passed on the concerns of a number of members about Podiatry Services in Milton Keynes and told you that NHS Milton Keynes and Milton Keynes Council are developing a Footcare Service. It was announced in the local press that the Footcare Service would come in to operation in January 2012 and LINk:MK wrote to John Parkes (Chair, MK and Northampton PCT Cluster) to clarify that date because of concerns that an interim period might have implications for elderly and vulnerable patients.
LINk:MK have now received a response to this letter confirming that these comments have been noted and will keep you updated on further developments.
LINk:MK Newsletter
The LINk:MK Autumn and Winter Newsletter is now available to view on our website. Please follow the link http://www.miltonkeyneslink.co.uk/linkmkdocuments/documents/Newsletter_1...
A ‘Gateway’ into health & Social Care Services - What should it look like? What do we need to do to get this right?
We are interested in people’s views on health and social care services. The Adult and Older People’s Transformation Directorate have asked LINk:MK to co- host another round of focus groups following a hugely successful year hosting the focus groups. To reflect local diversity we are looking for volunteers to sit on the panel. The next round of focus groups first meeting will start on Tuesday 31st January 2012. We will be hosting a morning and afternoon session so if you would like to be involved in the focus groups please contact Sarah at the support office for further information or email: sarah.linkmk@ageukmiltonkeynes.org.uk
Support Office Christmas Holidays
The LINk:MK Support Office will close for Christmas on Thursday 22nd December 2011 at 2.00pm and re-open on 3rd January 2012 at 9.00am.
Regards
LINk:MK Support Team
6 Burners Lane
Kiln Farm
Milton Keynes
MK6 3EB
01908 266696